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Service Management |
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| ITIL Service Management Excellerator 1.10 |
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The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs.
Last Updated: 2008-07-01
License: $149.00
Publisher: ProcessWorx LLC
Language: English
Platform: Windows
Requirements: Microsoft Office, Adobe Reader
Install: Install and Uninstall
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| ITIL Service Management (ITSM) Toolkit 2.11 |
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The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization. Obtain specific guidance for implementation including base-level service and pricing examples for IT products, process roles & responsibilities, goals & objectives, requirements, measurements and more...
Last Updated: 2008-07-01
License: $149.00
Publisher: ProcessWorx LLC
Language: English
Platform: Windows
Requirements: Microsoft Office, Adobe Reader
Install: Install and Uninstall
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| FireDaemon Trinity 2.1.2596 |
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FireDaemon Trinity is an Windows Service Management Platform. Trinity is comprised of three components: Enterprise Management Console, Web Server and Console Application. The Management Console gives you control over services running on all machines on your network. The Web Server allows you to manage services via web browser or remotely manage via SOAP. The Console Application allows you to run any application as a service.
Released: 2007-01-08
Last Updated: 2007-10-26
License: $69.00
Publisher: FireDaemon Technologies Limited
Language: English
Platform: Windows
Requirements: Pentium 4 1.4Ghz, 512MB RAM, 40GB HDD, .NET2.0
Install: Install and Uninstall
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| WorkOrder XP 2.0 |
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WorkOrder's service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.
Released: 2007-11-27
Last Updated: 2008-03-13
License: $110.00
Publisher: Goolap
Language: English
Platform: Windows
Requirements: 64 RAM, 100MB free Hard disk space, 133Mhz processor
Install: Install and Uninstall
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| Service Desktop Pro 2.0.8 |
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Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers,IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. It handles over 20 key business requirements including Contact Management, Leads Management, Project Management, Billing Management, Document Management, Expense Management and Customer Service Management.
Released: 2006-12-09
License: $99.95
Publisher: Webtech Softwares & Services Ltd
Language: English
Platform: Windows
Requirements: 128 MB Ram, 30 MB Hard Drive Space
Install: Install and Uninstall
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| IT Service Management Toolkit Vol. 1 2.0 |
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This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (ITSM) Toolkit that can be leveraged by IT professionals interested in standard, tactical deployment of robust IT services.
Released: 2005-09-13
License: $129.00
Publisher: ProcessWorx LLC
Language: English
Platform: Windows
Requirements: Microsoft Office, Adobe Reader
Install: Uninstall Only
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Good template, worthwhile download... ...could use some examples, but I guess this is what the full version is for :)
| NewWayService 3.23 |
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NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more.
NewWayService is incontestably the top solution for all organizations who care about the quality of their service.
Released: 2006-04-01
License: $227.00
Publisher: OroLogic Inc.
Language: English, French
Platform: Windows
Install: Install and Uninstall
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| Service Explorer 2.13 |
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Service Explorer is an enterprise-wide solution for easy, central management of services, tasks and their respective user accounts and passwords on Windows desktops and servers.
Released: 2006-05-17
License: $419.00
Publisher: ScriptLogic
Language: English
Platform: Windows
Install: Install and Uninstall
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| Miracle Service 3.7.0 |
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Miracle Service is a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management, Dispatching, Inventory and Reporting. Optional Modules provide Sales Orders and Invoices, Multiple Warehouse, Purchase Order, Preventative Maintenance, and Wireless Messaging. The Accounting Exporter module integrates the information with many standard accounting applications.
Released: 2006-03-30
License: $1195.00
Publisher: Nexent Innovations Inc.
Language: English
Platform: Windows
Requirements: Pentium II Processor 500MHz, 256 MB RAM
Install: Install and Uninstall
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| Big:eye Pro 5.0 |
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Big:Eye is a suite that includes:Manage active network devices, servers, clients, databases, applications,Fault Management,No agents or clients required,Maps (Auto Discovery), Performance Monitoring,Remote Control,Inventory management for Windows,
Inventory management for SNMP Devices,Web based reports,CISCO device monitoring,MOTOROLA device monitoring,SNMP Device monitoring,Traffic Analyzer,HelpDesk,Printer and Print Management,Remote Desktop
Last Updated: 2008-04-19
License: $9500.00
Publisher: CBR Software
Language: English
Platform: Windows
Install: Install and Uninstall
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